Privacy Policy

Your privacy matters here. This policy explains, in plain language, what information Anchored Canvas Wellness collects, how it's used, and the choices you have.

1. Overview

This Privacy Policy applies to theanchoredcanvas.com (the "Site") and to the coaching services offered by Anchored Canvas Wellness ("we," "us," or "our"). By using the Site, you agree to the practices described below. If you have any questions, email [email protected].

2. Information we collect

Information you provide directly

• Contact details — such as your name, email address, and phone number when you book a discovery call, fill out a form, use the chat widget, or email us.
• Scheduling information — appointment dates, times, and related notes when you book a session.
• Payment information — where applicable, processed securely by third-party payment processors; we do not store your full card details.
• Anything you choose to share — messages, questions, or context you provide in conversations with us.

Information collected automatically

• Usage data — pages visited, time on page, and how you found the Site.
• Device data — browser type, device type, and IP address.
• Cookies and similar technologies — used to keep the Site working properly and to understand how it's used (see Section 6).

3. How we use your information

• To schedule and provide coaching services, including appointment confirmations and reminders.
• To respond to your messages and questions.
• To send helpful updates or resources you've asked for — you can opt out any time.
• To operate, improve, and secure the Site.
• To comply with legal obligations.

4. Text messages & communications

If you provide your phone number and opt in to text messaging (for example, through the chat widget or a booking form), we may send you appointment-related and conversational text messages. Message frequency varies, and message and data rates may apply. You can opt out at any time by replying STOP, or get help by replying HELP.

5. How we share information

We do not sell your personal information. We share it only in these limited situations:

• Service providers — trusted vendors that help us run the business, such as our website and CRM platform, scheduling tools, payment processors, and email/text delivery services. They may use your information only to provide services to us.
• Legal requirements — when required by law, legal process, or to protect the rights, safety, or property of you, us, or others.
• Business transfers — if the business is ever merged, acquired, or sold, your information may transfer as part of that transaction, subject to this policy.

6. Cookies & analytics

The Site uses cookies and similar technologies to function properly and to understand how visitors use it. Most browsers let you control or delete cookies in their settings. If you disable cookies, some parts of the Site may not work as intended.

7. A note about health information

Coaching is not a healthcare service, and Anchored Canvas Wellness is not acting as a healthcare provider. Information you choose to share in coaching conversations is treated as private and handled as described in this policy and our Terms of Service, but it is not a medical record. Please share only what you're comfortable sharing.

8. Data retention

We keep personal information only as long as needed for the purposes described above — for example, for the duration of our coaching relationship and for a reasonable period afterward for record-keeping, legal, and tax purposes. When it's no longer needed, we delete or de-identify it.

9. Security

We use reasonable administrative and technical safeguards to protect your information. That said, no method of transmission or storage is 100% secure, so we can't guarantee absolute security.

10. Your choices & rights

• Email — unsubscribe from marketing emails using the link in any message.
• Texts — reply STOP to any text to opt out.
• Access, correction, deletion — email us to request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. We'll respond to verified requests as required by applicable law.

Depending on where you live, you may have additional privacy rights under state law. To exercise any of them, email [email protected].

11. Children's privacy

The Site and our services are intended for adults 18 and older. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us and we'll delete it.

12. Links to other sites

The Site may link to third-party websites and tools. Their privacy practices are their own, and we encourage you to review their policies.

13. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we'll post the updated version here with a new effective date.

14. Contact

Questions about privacy? Email [email protected].